Easy Jet
Lack of minimum customer service

Flight EZY8720 - today - Lisbon/London Gatwick

Again this company proved that does not take any consideration for their clients and after a second incident, this is the limit for me - Will never fly with them again and will not loose any opportunity to give them a bad name and bad references.

How is it possible that being the passengers ready to board, on the gate, the flight is suddenly delayed for 4 hours?

clearly they have found other more profitable route where to move this plane and decided to keep us waiting for 4 hours, offering some lousy sandwiches. 4 hours is also the limit for the delay and being obliged to offer us accomodations, so there are no coincidences here. Poor... poor..poor... company that no longer sells only cheap tickets. In fact my ticket was quite expensive and I've only choosen it due the convenience of the flight. Never again. Easy jet was already out of my plans for winter flights due to a similar incident in the winter 2010., but now is a full year ban... forever... thanks

Company: Easy Jet
Country: United Kingdom
Region: England

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