EuropCar
Extra charge of $1, 500 Australian

STAY AWAY FROM EUROPCAR

When I picked up the hire car it had a broken key - on raising my concern I was told it was the only car they had and a new key had been ordered and the broken one worked. There was also glue residue on the fuel cap door. I filled up with petrol and the car broke down late in the afternoon miles away from anywhere. I had inadvertaqntly put petrol in a diesal car. I discovered later from a staff member that both the diesal key tag and diesal sticker were missing and I had not been notified accordingly. On arriving home an extra charge of $1.500 had been made to my credit card. Europcar claims it was my responsibility to find out they were missing - YES that is true! I am meant to have second sight!

Company: EuropCar
Country: United Kingdom
Region: England

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