Virgin Media
Poor installation and service all around

I have experienced very poor service from Vigrin Media from the word go. When I first called to join a installation date of was given to me, on the day I waited for 4 hours and no one and when I called them they informed me that they did not have my mobile number and had the incorrect address. On then next installation date, they left the cable on the walk way and advised that I would have to place it under the walk way. They installed a faulty cable modem, I'm not able to view more than 7 TV channels and my landline which was to be working right away (as informed by the contact center) is still not working. And now they advise that a Technician will only be able to come and repair it in a weeks time. IS THIS WHAT ONE CALLS GOOD SERVICE... I DON'T THINK SO...

Company: Virgin Media
Country: United Kingdom
Region: United Kingdom

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