Virgin Media
Absolute joke!

Well i find virgin media an absolute joke. I have been requesting since february for somebody to contact me with regard to my tv package and why i am paying double the about for exactly the same products i was receiving in august when i first took this service out!!! 14 e-mails, 7 phone calls and 5 letters later i have still not received any response or explanation!!! The only thing i have received is a threatening letter saying that i have breach my contract by canceling my direct debit... which i threatened to carry out twice before actually taking action and following it through. Wouldn't you??? I just want to sort the £137 they say i owe and get rid of them and go to sky as they are offering me a lot more than virgin anyway!!! I should have done it along time ago.

Company: Virgin Media
Country: United Kingdom
Region: United Kingdom

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