Argos store in East London
Poor, unprofessional service

Dear customer service,

I went shopping in East London (stratford) store on 13 December. I bought one TV and other electronic devices and spent about 170 pounds. After shopping, I had difficulties to take 21 inches TV to parking area and also needed help for this. Stratford store staffs were helpful but assistant manager who I assumed was very unprofessional and useless. He told me there was not enough staff and he said I need to manage for myself.By that time, I saw himself free and other staff. I couldn't have a clue what to do and waited after 30 minutes, I begged him that if I could leave the TV behind the counter. Then later he agreed unwillingly.

I would like to suggest you that there should be a service for managing staff to help the customers what they have difficulties in carrying heavy loads. I have one issue for racist also. This assistant manager is black and I feel that I were not black thus why he was behaving like that.

Would you be so kind to take action. I decided I will never go shopping stratford store in the future.

Thank you, Please send me a letter that he was taken action or email me (thinsunn@yahoo.co.uk)

Argos regular custome

Company: Argos store in East London
Country: United Kingdom
Region: United Kingdom

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