Virginmedia / 3 for 30
Overcharging, Misleading Salesman and poor service
- 10-24-2008
- 33
I took out a 3 for 30 package and was charged £30 each month. I upgraded on line to Large Broadband for an extra £7/month. Recently I was checking my bank statements and found that they are drawing £10 per month extra. Also, some months they have charged me twice.
I called them and they said they had removed some of my discounts without notifying me. When I took the product it was not a time limited offer where discounts would be removed thereafter and now I'm at a loss about how I can get my money back.
Any advice appreciated.
Company: Virginmedia / 3 for 30
Country: United Kingdom
Region: England
Site: www.virginmedia.com