Virgin Media
Customer services and subscription

I have been a customer of virgin media since June within weeks of signing up i had problems with my TV transmission.

I experienced loss of TV channels and poor picture and audio of channels that were available.

I ended up watching analogue TV and had to book an engineer to come and sort the problem out.

The engineer arrived 5 days later, he spent about 1 hour fiddling around the box and the wiring.

When he left the TV was fine and i had all the channels that i pay for on my subscription.

I have since experienced many problems with my Internet service and TV, if the TV is not freezing the internet is not available.

When i phone it is more aggro please don, t subscribe to virgin media their customer service is next to nothing 0/0.

Company: Virgin Media
Country: United Kingdom
Region: England
City: SUTTON

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