ITunes
Renting films

I am soo disapointed and have no idea as to what to do.

I rented a film 'Bad teacher' and as soon as the film got to 49mins and 18sec the film stopped.

If i rewound the film it would get stuck at the same place again, if i tryed to jump beyond 49min and 18sec it would not let me and it would get back to the same stopping point.

So i thought to my self that i would shut it down and open it back up again... there was no rent section.

The film i had just paid for has just gone and i have only just purchased it and started to watch it.

I was enjoting it, i don't want to have to pay for a film that itunes deleted and didn't let me watch it.

How is that my fault??

I feel quite cheeted by this, not a good end to Christmas.

Please please PLEASE help me and get in contact.

I feel Cheeted. That is not a good customer experience.

Company: ITunes
Country: United Kingdom
Region: United Kingdom

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