Virgin TV
Terrible experience

Missing bills. copy to dvd service has to be reset by turning machine off. on demand service does not work all the time. Planned recordings are missed or start at wrong time. Picture format constantly change whilst watching the same program. Sound volumes are ridiculous there is 30 db difference between tv and radio and 15 db between programs and adverts some programs there is a bigger difference. I bought this service for my home cinema set up thinking that films would be broadcast in dts dolby or at least 5.1 and the only channel that does this is bbc had so i know it is possible, most tv programs are recorded in a 5.1 format so why is it not broadcast that way. I have tried to speak with operators on the 150 service and i may as well bang my head against a wall, most of the time it is an indian call center that have automated answers and if it gets to complicated they just hang up. I find this service an absolute joke and will not be renewing my contract.

Company: Virgin TV
Country: United Kingdom
Region: United Kingdom
Site: www.virginmedia.com

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