Virgin Media
Telephone problem

I rang virgin media to report my telephone out of order, it was fine in the morning as i had a call at 7.30a.m by 3pm i had nothing, same as last time. After unplugging all lines as instructed by the lady on the end of the phone... still nothing... like last time.i have to wait for 2 days until an engineer can call, which is difficult to understand as the last time they fixed it they took 5 seconds to do it! We have 2 epileptics in the family and of course our phones are of great importance but unfortunately that doesn't count. I will be moving back to b.t because they seem to get a bit more organised these days, and i neeeeeed my phone. Does anybody read these complaints... mr branson maybe. He should have stuck to flying cos he sure isn't doing very well with media!

Company: Virgin Media
Country: United Kingdom
Region: United Kingdom

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