DHL
Parcel with courier for three days
- 05-06-2011
- 143
Ok let's start from odering. I ordered a new xbox 360 from Currys on 29/04, DHL picked up the parcel from Currys on 03/05. On 04/05 DHL's tracking facility displayed my parcel as "with courier for delivery". Now if you don't know, Hull is not a large city, and the depot is 3km from my house. Not only is it strange that it would be with the courier for this amount of time, when I attempt to contact them, they ignore me, both via email and by not answering the telephone.
I have had things delivered to me many times by different companies, (home delivery network, parcel force, fed-ex and such) and never has this happened with any of them. This is however the second time this has happened with DHL, the first time being an order John Lewis, who handed DHL the parcel 15 days before they delivered it to me... I can see this happening again unfortunately.
Company: DHL
Country: United Kingdom
Region: England
City: Hull