Samsung
Refusal to mend a broken phone after 4 months delicate use

I bought a samsung mobile phone from Argos in dec 07, by April 08 the screen was unreadable, i hadn't dropped it, got it wet or anything, it literally went potty on its own free will. Argos sent it away saying it would take 14 working days to be mended, oh yes they then contact me after I have waited two weeks to say they would charge me £74 to fix it or I could graciously accept it back unfixed! I think not! I will take it up with head office and then use my customer rights.

Company: Samsung
Country: United Kingdom
Region: England
City: Chorley

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