GE Money
Debenham's store cards

Ge Money is the company which controls the financial operations of store cards issued by the Debenham's stores in the UK (slogan: "Debenham's - the UK's Favourite Department Store").

Debenham's is a reputable retailer selling good / high-quality /good value merchandise of all kinds. But their reputation is tarnished somewhat by the problems that some customers - myself included - have had with errors / miscalculations on their store card accounts. Closed accounts left open; a refusal to answer letters sent to their "Head of Collections" (an "A. Hall" - Man? Woman?); letters sent to customers containing theats of legal action; intimidating phone-calls to customers at week-ends; and so on. All features of the GE house-style of business. Is it incompetence? Dishonesty? You decide. Either way, the customer loses out.

GE Money's name in the UK is not good - check out a Google search of (say) "GE Money" dishonest; or "GE Money" scam - and a clear picture emerges.

Debenham's (and other reputable retailers) must, eventually, realise the damage that GE are doing to the reputation of their stores' cards, and act accordingly by severing links with them. The retailers - and their customers - deserve better.

Seb.

Company: GE Money
Country: United Kingdom
Region: England

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