Sky TV
Broadband 'No Longer Available'!!!

Recreation & Entertainment

Signed up for Sky TV, talk and broadband for a set price of £36.25 per month. Over a month after installing the TV, the contractor, TELAER in Leeds have told me broadband Base is 'no longer available', and I will now need to pay an extra £17.50 per month, but reduced to £10 a month as a goodwill gesture.

I have called both Sky and TELAER, but all they seem interested in is selling more products and services than solving customers problems. TELAER never told me there would be a problem with broadband in my area. I have never had Sky TV before, but this month has been a whole host of problems and terrible customer service experiences.

AVOID SKY AT ALL COSTS!!! they will overcharge you, lie about what they are providing to you and they will not give you a chance to get your money back if things go wrong!!! I HATE THEM!


Company: Sky TV
Country: United Kingdom
Region: United Kingdom
  <     >  

RELATED COMPLAINTS

Sky
Everything

ELECTRONIC MAIL AWARD PROMOTION
Sky Net courie

Sky
Poor service mis sold product

Sky TV
VERY POOR CUSTOMER SERVICE

Sky broadband
Sky

Sky
Sky cancallation dept

Sky TV
Shocking service

Bulldog Broadband
Transferring to other suppliers of Broadband

Virgin Media
Poor service!

Sky
SKY TV