Asda direct red kite pram
Theft

My dad went to order me a redkite pushchair over the internet. After putting in his card details ready to pay the amount of around £280 with delivery charge it came up error card not excepted so he put it in again. Again it said card declined so he used another card only to be told the same Error. he rang asda direct to place order over the phone instead after giving his card details again the assistant repeated that it came up with an error and to contact his bank. The funds were there as it was pay day. Ringing his bank they informed him Asda had taken out the amount 6 times one everytime he gave his card details even though it said his card had been declined. then he rang asda back only to be told there was no order made so just under 2000 pound so unaccounted for because of asdas systm error. Still four days later no money no pushchair no compensation for inconvenience no apology just numerous south african assistant saying they are not authorised to give any compensation. To add salt in the wound he then received a call from asda direct saying they were happy to try again and take payment for the pushchair, the cheek.

Company: Asda direct red kite pram
Country: United Kingdom
Region: England

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