Yodel
Courier lies unhelpfullness and generally problem

Yodels courier driver states i have moved from my address where he was to deliver a parcel to this is untrue after forwarding clear directiond to my door and giving a contact mobile number none of which was used again 2 more times he states i had moved??? each time i contacted courier company stating and confirming i was at address etc then after 3rd supposed attemt i tried to call at a great cost per miniute i was kept on phone 40 mins then rudely answerd stateing i had moved from delivery address??? i stated my case but was told parcel had to be returned to sender and that was all they could do me and sender have offerd alternative addresses but parcel now is being held in containnere and going no where this just havent got a clue what to do next both myself and sender have tried our best to help them but it seems holding parcel captive is there answe

Company: Yodel
Country: United Kingdom
Region: United Kingdom

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