Money Worries
Still not received my £100 refund

Back in March i initially agreed to start a deby management program with Money Worries however after receiving the information pack i decided against this decision.By this time Money Worries had already taken the £100.00 monthly fee, before i had signed any forms. I cancelled the debt management program and was told i was going to refunded the £100.00, this was early april. Its now 11/06/10 and still i have no refund. I have written conformation that i will receive a refund which can take upto 28 days. I waited 28 days then called Money Worries i was told by one of there advisors that i was due a refund but they had a back log and my money would be returned to me asap. this was 4 weeks ago and still no refund. I dont know what to do now as when you call them on there 0845 number it takes at least 30 minutes to get through and when you i do i get told the same thing. its very expensive to keep calling them and i seem to be getting no where.

Lucy

Company: Money Worries
Country: United Kingdom
Region: United Kingdom

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