Sony
PRS 600 Looked up

Dear Sir or Madam,

I have e-mail you Sony on several occasions, in this country, and in Canada etc. and as to date I have not received answers on how to fix my wife's Sony PRS 600 Ebook.

So please can you help me in getting my problems fixed.

The problem with this is that I went on to your web site, and I asked me if I wanted to download the new firmware updates, this I tried to do but unfortunately it has locked the reader up, saying that firmware has not fully completed, now I can not even get it to turn off.

I been on some web sites and this seems to be a common fault with these, with no solutions in the way of fixing this. there are even people that suggest throwing it out, after paying over £250 for it I can not afford to do this, as I only bought it this year for a Christmas present for my Wife.

So please can you come up with an solution so I can get this sorted out as quickly as possible.

Regards,

Mr. B. Towler,

Kings Lynn Norfolk.

PE30 3HB

Tel 01553 672573

Company: Sony
Country: United Kingdom
Region: England
City: Kings lynn

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