Crocs
Conning Customers

I ordered a pair of Crocs online in UK which didn't fit, so had to return them to the NETHERLANDS at a cost of £8.54. When I complained I was told to read the small print. Unfortunately I had already ordered a second pair which also didn't fit & when I complained again, was sent a "special returns label", which no surprise, was useless & I had AGAIN TO PAY £8.54 to return them to the Netherlands. I emailed the company to enquire about my refund & was told they hadn't received the first pair, but having tracked the parcel I knew they had received & signed for the shoes 2 weeks before. I have now been told I must wait 2 weeks for a refund. I am disgusted by their "Don't Care" attitude & will NEVER buy Crocs again. They have lost a very good Customer as I have bought numerous pairs before, both online & through Retail. Shame on you Crocs, you're conning your Customers!!

Company: Crocs
Country: United Kingdom
Region: England

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