Virgin Media
Oadband online deal

Internet & Web

Recently virgin had a online deal for broadband only (10MB) for £16 per month on a twelve month contract rising to £24 per month after 12months. £30 installation charge minus £10 for online order. This offer specified online that it would expire on the 31st July. I signed up on the 21st July the soonest available installation date they gave me was the 1st august. You're probably already guessing what happens next. Yep, my first bill came in and i was charged at the current rate £18 per month and this is only for the first six months of the twelve month contract rising to £24 per month after that. I have rang them, e-mailed them and wrote to them, specifying that i signed up online to the deal prior to the 1st august. no joy. Imagine purchasing a DVD, for example, then when you receive it in the post the company informs you that they have put their prices up and you must pay more. its fucking ludicrous.


Company: Virgin Media
Country: United Kingdom
Region: England
  <     >  

RELATED COMPLAINTS

Virgin Media
Failure to install contracted service

Virgin Trains
Scam, Online Ripoff, Unfair Contract, Misleading Terms, Scamming, Ripping Off, Advanced Booking Birmingham

Virgin Media
So called Unlimited?

Virgin Media
NATIONAL SCAM PLEASE READ

Vigin media
Ill payment

Virgin Media
The worst customer service

Virgin Media
Threats Harassment & Bad Customer Service

Virgin Media
Increased charges after 2 months

Virgin Media
Totally rubbish organization!