Virgin Media
Dismal service

Internet & Web

As usual virgin media continue to drag down the standards provided to former telewest customers. Allegedly, their 25p a minute number for support has changed as of today December 10th, but several pages on their website still contain the old number which is not recognised when you call it. An the new number? Unavailable. Brilliant.

I have just moved house, broadband at old address disconnected and new broadband connection due to go live 5 days later. In the meantime, virgin suspends my email account. I am self employed and use it for work. Can I speak to anyone about it? No. Why suspend my email account in the first place?

Bye bye virgin, hello tiscali I think.


Company: Virgin Media
Country: United Kingdom
Region: United Kingdom
Site: www.virginmedia.com
  <     >  

RELATED COMPLAINTS

Virgin Media
Failure to install contracted service

Virgin Media
So called Unlimited?

Virgin Media
The worst customer service

Vigin media
Ill payment

Virgin Media
NATIONAL SCAM PLEASE READ

Virgin Trains
Scam, Online Ripoff, Unfair Contract, Misleading Terms, Scamming, Ripping Off, Advanced Booking Birmingham

Virgin Media
Threats Harassment & Bad Customer Service

Virgin Media
Increased charges after 2 months

Virgin Media
Totally rubbish organization!