1and1
AVOID AT ALL COSTS 1and1 Free Trial & Tribulation

Hi, Please read this.

I have somehow received a free trial from 1&1. It may have been triggered from a sales call from the USA. It resulted in an e-mail welcoming me to a free trial. The e-mail ended up unbeknown to me in my Spam Folder. And there it stayed. I am now being charged £70.00 per quarter for a service I did not ask for. I only became aware of this charge when I inspected my Pay-Pal account and saw the 1&1 debit. Incredulous as to the source of the charge I searched my mail account for 1&1 related e-mails. It was then I located the free trial details in my Spam folder.

At the foot of the 'Free Trial' introduction was a number to call should one choose not to use the service offered. Failure to call the number to cancel the trial within the specified time period automatically gives 1&1 the right to charge for the service. As I have an existing domain 1&1 have my payment details.

I am pretty devastated this has happened and the sharp practice used appears legal.

So, my message is 1and1 are using Stealth & sharp practice to sucker people into useless services at an outrageous cost. I call it white collared theft.

I asked for a refund as the package is unused, no contract has been signed and no invoice received by me. They rejected my request and here I am on this forum joining you as a disillusioned fellow victim. I am going to attack 1and1 in any way I legally can.

Watchdog next.

The Cat

Company: 1and1
Country: United Kingdom
Region: United Kingdom

  <     >