Asda hartlepool
Optician

We went in to asda to get my mams eyes tested as we have done for the last few years, today however the optician says they only have the equipment to deal with able bodied people, my mam is wheelchair bound and is a big lady, the sign in the store had a disabled sign, clearly visible on the reception desk, the optician says her eye tests from previous visits wouldn't of got an accurate reading, but all her glasses have been fine and working as they should, my mam as to have a yearly appointment as she is a diabetic, the optician advised we contact 'the outside clinic' so she could her eyes seen to at home, i just dont understand why this would be any different as she would still be in her wheelchair, on the whole the visit was very distressing to my mam and she was embarressed cos the optician was so rude, he advised she go for the previous years prescription to go on with, till we make an appointment with the outside clinic, overall we just think he could not be bothered to see to my mam, just cos she is in a wheelchair and a big lady

Company: Asda hartlepool
Country: United Kingdom
Region: England
City: Hartlepool

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