Asda Direct
32" TV

Ordered online a 32" TV from Asda Direct. The reason for the order was because Asda claimed they could deliver the next day. The order tracking information confirmed collection and arrival at HDML's Gatwick depot. To cut a long story short the TV didn't arrive on on complaining to Asda, I was told that it had been "lost". I therefore asked for a replacement, only to be told that the only thing they could do was to refund me my money, which would take some 3 to 4 days to arrive back in my account and then reorder the TV. That's if it was still in stock.. Asda it seems, unlike most other companies is unable to to raise or replace an order. This is Asda for goodness sake, one of the largest supermarkets in the world (Owned by Wallmart). They are useless.

Company: Asda Direct
Country: United Kingdom
Region: United Kingdom

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