Soto UK
Atrocious Service

I ordered a coffee table from this company before March this year. They took full payment and told me that delivery would happen in Mid-May. It is August now and I still have not received my coffee table.

When I call to ask, the insolent representative keeps giving me one excuse or the other. If he is not there, someone else picks up and tells me the completely opposite story.

I have waited 6 months to get a simple piece of furniture from this company. When I call them now, they simply say, if you want the coffee table, you have to wait. They dont even apologise!

If enough people see this kind of service, I am sure noone will buy from them. I hope that happens and they dont survive this economic cycle. After we need recessions to weed out the weak businesses which cant deliver what they are supposed.

I would suggest that you avoid this company at all costs.

Company: Soto UK
Country: United Kingdom
Region: United Kingdom

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