Asda Direct
Non delivery

Ordered Arizona LH sofa bed plus armchair on 30/09. delivery 6-8 wks. I have been promised delivery of these items on 5 seperate occasions. (yes... five occasions). These to be delivered at my holiday home a considerable distance from my Home. Only to be told that items due to unforseen problems, (none given) cannot be delivered on the day stated. At considerable loss in numerous Expensive calls to an incompetent call centre and not fogetting fuel costs incurred travelling to and from holiday home they at last offered a morsel of remorse and offered £18.70 refund for any inconvenience. I immediately cancelled order before I incur any other expenses. What have I learned from this experience... Never to deal with Asda Direct and its totally incompetent staff. Angry and awaiting cash to be transferred back to my account.

Andy

Company: Asda Direct
Country: United Kingdom
Region: United Kingdom

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