SCS
2 different sofas

Ive have just finally finish a year and a half battle with SCS Sofas.

The short story is:

First material couch started to come apart at the seems on b0th sofas (even a 2 seater which is never used), had numerous repairs.

Finally managed to get a replacement sofa, decided this time to get a leather one - one delivery both sofas were damage. SCS were originally refusing to send me a new sofa and were insisting on me having a repair!! My answer was i may aswell bought a second hand sofa.

Really cant believe the cheeck of this comapny - there next tack tick was compo! ha well that was a joke, i'd recieved a letter from there head office a few weeks earlier after i had send them 3 letters complaining about the amount of days i had taken off to allow repairs/inspectors etc (lost over £700 in earnings ive had that many days off) and there letter stated they do not offer compensation. So now they offered me comp of £80 wat a chuffing joke £80 i laughed at her and said not a chance, I then thought stuff the company i would rather sit on the floor, I have made them collect the sofa and I got a full refund and I would never recommend anyone getting a sofa from there.

So now looks like i'll have no sofa for xmas i'm hundreds of pounds down in earning, were a young couple this is our first home and we really saved for that sofa and to be treated like we have bee i think its discraceful!!

Company: SCS
Country: United Kingdom
Region: England

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