ASDA
Shocking experience

The last straw was when I recieved my two fresh brocoli with maggots on. I called to complain (customer services in South Africa), was only offered a refund for the brocoli and told the store manager would call me back the next day. Which didn't happen. Still haven't heard a thing - that was four weeks ago. I did one more order with them to give them the benefit of the doubt - two exploded yoghurts (big pots) in a shopping bag with other bits and a week and a half later, they STILL haven't taken the money out of my account for the shopping. this is because, as the lovely South African lady said, with plenty of laughter and noise in the background, 'we reserve the right to take up to 16 days to debit your account'. So our budgeting is up the creek!

The customer service is diabolical - I know Asda is cheap but it's no excuse to have crap food.

Company: ASDA
Country: United Kingdom
Region: England

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