Sizzling Pubs
Failure to ressolve complaint

I ordered the indian combo which consisted of, tandoori chicken, chicken tikka, rice, onion bahji, somosa, nan bread, shesh kebab, i was unable to hardly any of my meal due to how hot n spicy it was the whole meal was as if chilli powder had been poured all over it, now im not shy to a hot curry however it was totally overpowered and everything tasted the same, i complained to the acting manger Donna to advise i had tasted a piece of everything and the whole meal was inedible and requested a refund or food vouchers she advised me that this wouldn't be possible due to the meal not being prepared on the premises that it just comes in a pack!!! the pub boast of its local quality food i believed that it was all made by the kitchen staff however even if its not they still sell the product and should be responsible for them, we were very regular customers to this establishment however after this we will take our business else where, what happened to the customer always being right

Company: Sizzling Pubs
Country: United Kingdom
Region: England
City: Stoke on trent
Site: www.sizzlingpubs.co.uk

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