Samsung
Samsung Galaxy Europa

Bought the Samsung Galaxy Europa Mobile in good faith and cannot text with it, there seems to be a software problem and the company know about this. So instead of replacing or refunding my money Samsung prefer to leave me with a phone which does not work, until they sort out the software problem and they cant advise when that will be either. I have had no help whatsoever from Samsung's customer service or complaints department they tell me; its really my problem and I will have to wait until they can find a solution. I am so unhappy that they have sold me a product that is not fit for purpose and they dont want to do anything about it!!!

Company: Samsung
Country: United Kingdom
Region: Scotland
City: Aberdeen

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