Asda Direct
Eturns

Neede to return faulty Ipod touch to Asda Direct it was collected efficiently. I enclosed a covering letter requesting a replacement as the model had been superseded and gone up considerably in price

was told by there call centre in Capetown that the letter would have been "filed" and would not be responded to. I asked for an email address to foward the complaint to. There isn't one! You simply cannot contact them in any other way than by mail. Incredulous I shall write to them but by then the credit will have been raised Asda's customer service is appalling the onus is placed on the poor folk who work in there cape town call centre. It's shameful

Company: Asda Direct
Country: United Kingdom
Region: United Kingdom

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