Camerabox
Goods not received

I place an order with Camerabox on the 15/04 for a Panasonic HDC-SD800 camcorder cost £544.99 the live stock counter said two units were available after the order was complete the live stock counter went down to one unit available.

Camerabox claim to deliver in 2 to 4 days so after 4 days I rang them to ask where the camcorder was I was told the camcorder had been dispatched and the courier had lost it and a replacement would be sent out and would be with me in four days, at this time the live stock counter said 7 units were available. After 4 days I rang Camerabox again they said it would be with me in 4 days after 4 days I rang Camerabox again they said it would be with me in 4days after 4days I rang Camerbox again they said it would be with me in 4 days after 4 days I rang Camerabox again they said it would be with me in 4 days its been 30 days now and still no camcorder and the live stock counter still says 7 units available they have never contacted me to explain why, They never offer an explanation when I contact them. It’s been 30 days since I ordered the camcorder my bank statement shows the money was taken out 27 days ago. They have never supplied any tracking numbers to confirm that the camcorder was shipped in the first Instance. I will be cancelling my order today.

Company: Camerabox
Country: United Kingdom
Region: England

  <     >