KIRK ENTERPRISES (UK) - MobileUnlocked.co.uk
KIRK ENTERPRISES (UK) LTD - Company Number 5166274 - MobileUnlocked.co.uk - Kirk Hall Could not unlock mobile phone, promised refund over 2 months ago, repeatedly ignored emails and have not refunded the money S8 7TN SHEFFIELD

I tried to unlock my Samsung mobile phone with mobileunlocked.co.uk

Unfortunately it did not work and I requested a refund.

7th Oct - Payment was made via PayPal

I was then informed that the unlocking process did not work. I wrote to mobileunlocked.co.uk from a different email address to that which I used for paypal. This email was ignored.

23rd Oct - Again requested refund, this time from my paypal address.

24th Oct - Email from Customer Service confirming that they had received my email of the 23rd and that the refund would go thru within 28 days of the 24th Oct.

20th November - I wrote to enquire about the refund. This email was ignored.

9th December - I wrote to enquire about the refund. Again ignored.

10th December - Again enquired. Again ignored.

At each step I wrote to cs@mobileunlocked.co.uk and kirk@mobileunlocked.co.uk

Unfortunately too much time has passed so I can not take this up with PayPal. However I will now be taking this up with Barclay Card.

I am happy to provide any extra information that I need to - however, they already have all my information about 4 times!

Kind regards,

Marc
Sydney
Australia

Company: KIRK ENTERPRISES (UK) - MobileUnlocked.co.uk
Country: United Kingdom
Region: United Kingdom
City: 11 MEADOW VIEW ROAD

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