Electrolux
Vitesse all surface vacuum cleane

Having attempted to persevere with this machine for a few months, I have finally come to the conclusion it is unusable.

It has a design fault at the point where the hose enters the dirt collection box: that is, it gets clogged up because there is insufficient clearance allowed at the entry point. This means that one gets about 2 uses of the machine before it will not pick up at all. When blocked it requires taking the collection box off to unblock that end, and also one has to unscrew the hose to clear the other end. Time consuming and frustrating.

Electrolux claim that it is up to the customer to wash the filter every week. I have brushed it regularly, which should be more than enough. I have never heard of anything so ridiculous.

The customer services woman who responded to my complaint was not helpful at all..."We have sold 3 million of this model and never had a complaint". Unbelievable!

I recommend that noone touches this machine or this company.

Company: Electrolux
Country: United Kingdom
Region: Scotland
City: Aberdeen

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