HotPoint Washing Machine
Comet not willing to see the problem at all

We bought a HotPoint Washing Machine on 3 May the machine seemed very loud when spinning and we decided to call the Comet to send somebody to have a look at it. The engineer arrived and told us there was nothing wrong with the machine, that it was the way they make them these days and that was it. OK we said, we'll have to get used to it. It's been couple of weeks since that and the machine really sounds awfull and seems noiser and noiser, high pitched noise when spinning no matter on what spin (600-1400 spm) it is. We are expecting a baby and I can't imagine listening to that all the time. The machine is in a separate room behind a closed door and still the noise is terrible. It is positioned correctly. The little vibrations (not sure if it's the noise itself) are causing our wall to crack all around the room where the machine is. I have tried to call the service at the Comet but they must be very well trained there as I always seem to lose the battle.

Company: HotPoint Washing Machine
Country: United Kingdom
Region: England
City: Truro

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