Uswitch
Misleading information

Construction & Repair

I recently used uswitch to find cheaper energy bills as i was with scottish power and they refused to lower my direct debits even though i was not using as much fuel.so i came to uswitch and they looked through the list and found that npower would be cheaper and would only be£84 a month rather than £94 that sp were charging.so of course i changed.now that everything is set up npower have sent me a letter saying that my direct debit per month will be£94.so where is my direct debit payment of£84 and my saving.i have changed and am having hassle trying to get my money back off of scottish power and causing great distress to myself which i could do without as am pregnant.not only have uswitch not made me a saving but they are obviously misleading.where do i go from here do i contact uswitch or my new energy supplier, you tell me.i might as well have stayed where i was and then would not have had all this grief.i am very disappointed in the service provided and would like an explanation.


Company: Uswitch
Country: United Kingdom
Region: England
City: Havant
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