Mr Andrew Green / Mrs Lucianne Green
Greenway deceived and lied to my family

I have been advised by Trading Standards that I am within my rights to review Greenway.

For over a year I have experienced problems with Greenway/ Mr Andrew Green & Mrs Lucianne Green, relating to a conservatory & porch the company was employed to construct.

Both projects have been paid for in full.

Greenways have deceived my family out of money, etc.

Some of the problems I have experienced with Greenway are:-

The company fitted the wrong specification of roofing glazing, clear glazing not blue glazing

The company have left a considerable amount of holes in the structure of my conservatory. This allows draughts in and artificial heat out.

The company has refused to reinforce the porch foundations, as per contract.

I have allowed Greenway (Mr Andrew Green, Greenway fitters, an employee of Glass Systems [one of the Greenway’s suppliers]) on numerous occasions, back into my home to rectify the problems. Only to be lied to, again and again.

Mrs Lucianne Green has attempted to charge for work and products that had either been paid for or should have been covered by the company’s guarantee.

Mr Green, the Managing Director of Greenway has stipulated I must not be in my own home; also my family's CCTV is to be turned off, whilst Greenway fitters are present. This has been recently confirmed to me in writing by the Glass & Glazing Federation (GGF).

The Advertising Standards Authority has been involved on two separate occasions regarding Greenway false advertising. Greenway was instructed to amend their advertisement, not to mislead the consumer.

Company: Mr Andrew Green / Mrs Lucianne Green
Country: United Kingdom
Region: Wales
Address: Polo Grounds, New Inn, Pontypool, NP4 0TW / Unit 7 Forgehammer Ind Est, Cwmbran, NP44 3AA
Site: greenwayupvc.com

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