HP 100c-SA NetBook
Extremely Poor Service

I recently purchased a HP 110c Netbook. Within one month of purchase the display panel broke down..and I got a bright greenband on the entire right hand side of the screen. I called Hp Support... they did promptly pick the Netbook for repair since it is under warranty.

However, it has been over 21 days and all I get to hear from them is that they have ordered the parts and are waiting for the same to arrive. They happily hide behind their disclaimer that it will take 7 to 10 busines days to fix a problem ONLY if they have the parts in the inventory... quite conveniently they do not have it inthe inventory and they keep hiding behind this.

In all, PATHETIC service indeed!!..I am still waiting on it... I have lost all h iopes that it would even be repaired.

Company: HP 100c-SA NetBook
Country: United Kingdom
Region: England
City: Canary Wharf

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