ASDA
Order not delivered -15 days, no refund sent

I had ordered school uniforms from ASDA Direct. Not delivered, no refund for more than 15 days

Order no:02150074

Order date:10/09 16:10

Its been more than 15 days, the uniforms have not been delivered.

On calling the asda direct help line they say that the address is incorrect so it was not delivered.

On asking them for a refund they simply hung up.

This response also I got from them after calling them atleast 5-7 times.

This is sheer cheating and not expected from an organisation like ASDA.

I am completely lost, since it is school uniform and my child has to suffer due to such irresponsible behaviour from ASDA direct.

Kindly guide.

Company: ASDA
Country: United Kingdom
Region: Wales
City: Cardiff

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