DHL
Not delivered in time

Paid dhl on a friday to deliver a package to romania on monday as it was urgent and the post office won't deliver as fast. Driver came to pick up my package and did not let me fill in the paper work, did it himself and rush me sign as he was in a hurry. At about 2pm on monday called to check why the package hasn't arrive and was told i'll be called back. No call by 6:30 pm and had to call back myself only to be told that the package will not be received in romania untill tuesday. Because the receiver tel nr was not on the paper work.dhl are not as fast as they claim to be and their people are not well trained. Customer services won't even let me talk... and i could go on and on...

I will never use dhl again. I paid £70 so that my package will be there monday as it was for a very important meeting that my husband had schedueled for tue morning. £ 70 FOR NOTHING!

Company: DHL
Country: United Kingdom
Region: United Kingdom

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