Qatar airways
Lack of any responsibilty

Think twice if you should have a complaint about Qatar Airways.

I was flying back to London from Doha when the FA gave me a very hot cup of tea but then she knocked it over my leg!!! The FA gave me a towel with ice and then about 1.1/2 hours later gave me a very small sachet of burn cream then for the remaining 4 hours basically ignored me!! This accident resulted in a burn to my leg which was very painful for about 3 days.

When I complained about this at heathrow (Qatar) they were most insistant I email to Qatar to explain.

I send an account of what happened and they emailed me to say sorry but I did it myself???

So it seems the FA.s tell lies and Qatar Airways simply ignore everything except the good comments.

Obviously I have emailed again to ask how they reached this decision and again submitted a detailed account of what happened but naturally they never replied... they really do not care about the passengers... THINK TWICE before flying with Qatar Airways

Company: Qatar airways
Country: United Kingdom
Region: United Kingdom

  <     >