Jersey channel islands
Major mis-sort

The International registered signed-for parcel desperately needed by my fiance in South Africa was mis-sorted to South Korea. Being a postman myself i can understand items sometimes being accidently mis-sorted to another round/delivery route but they somehow managed to mis-sort my parcel to another continent!! The chap i spoke to at Royal Mail all but washed his hands of the entire affair-leaving me and my fiance up shit creek (she had her bag stolen-parcel contained important replacement cards etc...). I now have to wait 25 working days before I can claim the cost of the items although it contained many sentimental things (photo's, hand-made cards etc..). I strongly reccomend the use of UPS in the future.

Company: Jersey channel islands
Country: United Kingdom
Region: England

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