Qatar airways
Delayed flights

On Friday 19 September I took the flight via Doha to south Africa with Qatar. The flight was delayed for more than 3hrs at Heathrow Airport. I feel no apologies or explanations were given to the passengers.

Then on Monday 6 September I again took the flight from Cape Town via Johannesburg and Doha to London Heathrow. The flight was delayed at Johannesburg Airport for approximately 3hrs which resulted in us missing our connecting flight at Doha to London. At Doha we had to wait almost 2hrs for the next flight. We got at Heathrow more than 4hrs later than scheduled which was really inconvenient for me, as I still had to take a coach to Cambridge and get another bus from Cambridge to Huntingdon. I got home a few minutes before midnight, totally exhausted. I strongly feel that Qatar Airlines could have done more than just telling us the flight is delayed. I also think that based on my experiences, it's fair to judge that they dont care much for their customers' welfare. The irony is that I have to return to SA with them again!

Company: Qatar airways
Country: United Kingdom
Region: England
City: Huntingdon

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