DRIVE DYNAMICS DRIVING SCHOOL

This driving school is a scam and con, I booked 2hours lesson for a starter only to find out if the instructor is good, i was offered to pay £26.50 and later on if i want to book another eight lesson i will only have to pay £75 i thought about it and realized a cheaper and good deal. instructor came 10minutes late was rude and unprofessional, he asked me for my paper license which i did not have it with me but i have my Photo ID license which i should to him and he said in that case i will not be able to teach you a lesson today and even accused me that i have a points in my license, as i got out from his car he shouted loudly with his window open and said thats why you failed for your attitude. i rang the company and they gave me customer service number i rang 3times answer machine and waited for 10secs and then they hanged up to ring their number cost 10p a minute and you will never have the chance to talk to them. emailed them 3 times and no reply, the following morning i rang again and they gave me again another number to ring and the same it doesnt work so i was very angry and frustrated for giving me the wrong information and she transferred my call to the customer service . she would not listen to me and very rude and said i am not allowed for a refund as it was stated on the terms and condition - i was not aware of their terms and condition and was not informed when i booked over the phone that i am not allowed for a refund and should provide my paper license and photo id for my first lesson.

I only found out yesterday about their bad comments on the net.

Country: United Kingdom
Region: England
City: Bradford
Site: drive-dynamics.co.uk

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