WizzAir
Abusive Fees

Wizzair is a scam! After arriving at my gate, Wizzair purposely delayed the flight so that the staff could cash in on everyone's carry-ons. The staff at the Wizzair gate in Madrid Barajas insisted on being paid 60 Euro - Cash Only (they refused to take credit cards - now how legit is that??) in order to let me board the flight and confiscated the carry-on that I had used on numerous other flights during this trip and others (standard carry-on that fit and complied with every other airline I had been on). They could have easily asked people to pay or rearrange their luggage when checking in, but instead chose to trap everyone and force people to pay cash when they had no other choice left. People were ripping the wheels off their carry-ons or simply abandoning them at the airport! It was a complete circus, a scheme orchestrated by a criminal airline. Wizzair's size requirements do not comply with international standards (no well-made carry-on with wheels will fit their frame) and their policies and employees are simply abusive and immoral.

Company: WizzAir
Country: United Kingdom
Region: United Kingdom

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