Kingisher airlies
No refund till now

I had a ticket from London to Hyderabad for Dec which I had cancelled it on Oct 1st, after series of call to kingfisher. They had mentioned me the amount that I would be receiving (since it is through Airbourne Travel agent, he would be receiving) around 17K after cancellation charges. I did mention this to travel agent, and based on my information they had applied for Refund application. The agent mentioned to me that the application has been made in Oct, where as Kingfisher customer care mentioned that it was raised on 3rd Nov.

But when I had asked them on the status of the refund application, they completely deny on providing the information based on the fact that they information is with revenue department and it is not in their hands.

When first contacted few weeks back, I was told processing of refund applicaiton takes almost 14days and at max of 20days. I am seriously not satisfied with their limited to unsatisfactory service.

Is there a way to submit a case against Travel agent & Kingfisher online in consumer court?

I dont like people or organization with complete irresponsible behavior and cannot accept Fraud.

Really appriciate if there are any suggestions on this!!

Company: Kingisher airlies
Country: United Kingdom
Region: United Kingdom

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