Swinton Insurance
Extra Charges for their mistakes

Purchased insurance online with Swinton via the MCN website (cost £65) then had to wait 2 weeks for documents to turn up.

Upon receipt of the documents I noticed they had my 1996 Honda as a 1979, and got my name wrong!

Rang them up to correct the errors only to be told its going to cost you more to correct their mistakes.

At first it was £45 to update the details or £50 to cancel. After a second phone call its £33 to update or 50 to cancel.

Every other insurance company at the time have quoted for the correct year of bike via the MCN website except swidleton, sorry swinton.

Swinton adamant not their mistake!

Can't ride the bike now as insurance is not valid, can't insure the bike elsewhere as its already registerd insured under the reg plate!

Rock and a hard place.

Certainly wont be using swinton again ("computer says no" robots on a phone line)

Company: Swinton Insurance
Country: United Kingdom
Region: United Kingdom

  <     >