Emotouk
Non delivery of goods

I ordered bar ends on 12th May costing around £32. I could have got them elsewhere but was impressed with Emotouk's website. I chase the company after 1 month of hearing nothing and was told that they would be delivered the next week. Nothing arrived. Chased them again ans was told they had been posted so they would be traced through Royal Mail post. Nothing happened so contacted Emotouk again as was told they had got lost in the post and new ones would be sent. Obviously they have never arrived and I cannot ever get through on the telephone number on the website. I have emailed several times but no answer and still no response to my emails. Am thinking about contacting Trading Standards to see if anything can be done.

So basically, don't ever order anything from Emotouk. More and more people are having problems getting goods despite having paid in full. Their service is crap and they seem to be happy to take peoples' money but never deliver anything. Anyone got any suggestions for getting our money back or putting them out of business before other people get ripped off??

Al

Company: Emotouk
Country: United Kingdom
Region: England
City: London
Site: emotouk.com

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