Pizza Hut
Poor Service

I toke my son and 8 of his friends to pizza hut for part of his 10th birthday party. I booked the table about 3wks in advance, and i was told to order the food half hr before we were due to arrive..I was on a very tight schedule, as Parents were coming to pick the children up in 45mins, we were lead to believe that the food would come to the table a couple of mins after we all sat down, then we were told that there had been a problem with the order so nothing had been ordered at all, we just couldnt understand why nobody had called us to ask about the order as we had left our number with them for that reason..So after this the waitress told us the food that we had re-ordered would take 6mins... well 15mins plus later we were still waiting, I had to leave my sons party and call 7 Parents to ask them if they could pick up their children over half an hr later than planned, Disgraceful, we just could not believe it, we will never be entering Pizza Hut ever again, what a total nightmare, Cheers Pizza Hut...

Company: Pizza Hut
Country: United Kingdom
Region: United Kingdom

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