Phoenix HOSTEL, London
SCAMS

I booked Phoeniex hostel for my friend, who is coloured through hostel bookers under no 43482-4855310 and my credit card was paid a deposit. However, when my friend turned up, the customer service guy he met, ANGUS was very hostile towards him. He said to him, "I wont give you room. I have the right to refuse admission". He had not even asked for my friends ID or anything.

Travellers, Backpackers beware of Angus at Phoeniex hostel as he is a scammer as he took my friend outside the hostel and tried to scam him. Eventually, he told my friend he could also refuse him, or discriminate against him on the basis of age...

My friend left the hostel, which is actually a pub, physically shaken...

I hope people of colour will aware this hostel and be careful and cautius.

Company: Phoenix HOSTEL, London
Country: United Kingdom
Region: United Kingdom

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